Our Policies

Privacy Policy & cookies

The Ocean Lodge website’s privacy and cookie policies.

1. Data Controller

The personal data collected by this website is processed by:

OCEAN LODGE SARL
Sakalava Bay – Ramena – Antsiranana II – Madagascar

  • Tax ID: 4002982638
  • STAT: 55101 71 2018 0 00316
  • RCS: 2018300008
  • Email: oceanlodge@gmail.com

2. Data That May Be Collected

Depending on how you use the site, Ocean Lodge may collect the following information, among other things:

  • First and last name;
  • Email address;
  • Phone number;
  • Information related to a stay request or reservation;
  • Dates of stay and number of guests;
  • Information voluntarily provided in a form or message;
  • Technical browsing data and cookies, depending on the tools installed on the site.

Ocean Lodge does not request, via its website, any sensitive data that is not necessary for processing a request.

3. Purposes

The data collected may be used to:

  • Respond to inquiries;
  • Process reservation requests and arrange stays;
  • Communicate with customers before, during, or after their stay;
  • Ensure the proper functioning and security of the website;
  • Compile traffic statistics when audience measurement tools are used;
  • Measure the effectiveness of advertising campaigns when the user has consented and such tools are installed.

4. Recipients of the Data

The data is intended for Ocean Lodge SARL and for service providers strictly necessary for the operation of the website and the processing of requests.

Certain data may be processed by third-party technical services used by the website, such as the web host (Hostinger), the reservation system, analytics tools (Google Site Kit, Rank Math SEO), or advertising platforms.

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with the legal, accounting, or administrative obligations applicable to Ocean Lodge.

6. Your Rights

In accordance with Malagasy Law No. 2014-038 on the protection of personal data and, where applicable, the GDPR, you may, among other things, request access to your personal data, request its correction, or object to certain processing activities under the conditions set forth in the applicable regulations.

To exercise your rights or ask a question regarding the use of your data: oceanlodge@gmail.com

7. Cookies and Third-Party Services

The website may place cookies that are strictly necessary for its operation.

Other cookies or trackers may be used for audience measurement, displaying content from external services, or measuring the effectiveness of advertising campaigns.

When required by regulation, these non-essential cookies or trackers may only be placed after the user has made a choice.

Visitors must be able to accept or reject the relevant categories of cookies and change their choice at a later time.

The exact list of tools actually used: Google Analytics.

8. External Services and Content

Some pages may include content from third-party services, such as videos or maps. These services may set their own cookies or collect certain technical data in accordance with their own privacy policies.

9. Safety

Ocean Lodge SARL implements reasonable measures to protect personal data from unauthorized access, loss, alteration, or disclosure.

10. Policy Change

This policy may be updated to reflect changes to the website, the services used, or applicable regulations.

Last updated: September 2026.